Does QL offer expedited delivery?
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- Issue Time
- Sep 13,2024
Yes, QL does offer expedited delivery services based on customer demand and the capacity of production scheduling. Recognizing that some customers may require shorter lead times due to urgent needs, orders are prioritized whenever resources allow by adjusting production plans accordingly. To facilitate expedited delivery, several measures may be taken, including extending production line hours, mobilizing additional human resources, or coordinating with suppliers to accelerate the supply of raw materials.
Additionally, QL's logistics team prioritizes the transportation and shipping of rush orders to ensure that products reach customers as swiftly as possible. Although expedited services may involve additional costs, the company is committed to minimizing these costs through efficient internal process optimization, thereby offering competitive pricing to customers.
Furthermore, the sales and customer service teams maintain close communication with customers to keep them informed about the status and expected delivery times of their rush orders. This flexible and customer-oriented service philosophy enables the company to better meet special customer requirements, strengthen customer relationships, and maintain a competitive edge in the market.