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Customization

Does QL offer custom design services?

Yes, QL provides comprehensive custom design services to meet the unique needs and preferences of our customers. The company boasts a professional team of experienced designers who possess extensive design knowledge and innovative capabilities, enabling them to offer personalized design solutions to our clients. When customers express a need for customization, our design team engages in thorough communication to understand their specific requirements, expected functionality, aesthetic preferences, and any particular use scenarios. Based on this information, designers create multiple design proposals, discussing and adjusting them with the client until the most satisfactory design solution is achieved. Throughout the design process, the team considers factors such as product practicality, aesthetics, production costs, and sustainability to ensure that the final product not only meets the customer's aesthetic and functional needs but also possesses market competitiveness. Furthermore, the design team works closely with engineers and the production department to ensure that the design can be smoothly translated into a manufacturable item while maintaining design integrity and quality standards throughout the production process. Through this integrated custom design service, the company helps clients bring their ideas to life, creating unique products that enhance brand identity and stand out in the market.

What is the production cycle for customized products at QL?

The production cycle for customized products typically ranges from 45 to 60 days. This time frame encompasses the entire process from design confirmation, raw material procurement, manufacturing, to final quality inspection. However, the specific production cycle may vary depending on the complexity of the product design and the quantity of the order. More complex designs may require additional steps and meticulous operations, which can extend the production time. Similarly, larger order volumes might also necessitate more production time and resource allocation. To ensure accuracy and transparency in the production cycle, the company engages in detailed communication with customers before project initiation, providing a production plan and expected timeline. Throughout the production process, customers receive regular updates to keep them informed about the status of their orders and estimated completion times. QL's production and project management teams closely monitor each stage of production to ensure that every step proceeds as planned while maintaining product quality standards set by the company and customers. Through this rigorous project management and excellent production efficiency, the company aims to shorten the production cycle as much as possible while maintaining high standards of product and service quality.

What is the minimum order quantity for customized products at QL?

At QL, the minimum order quantity (MOQ) for customized products varies depending on the actual situation, primarily based on the type of product and the complexity of customization. Different products and customization requirements have varying impacts on production costs and process demands, thus affecting the minimum order quantity accordingly. To ensure customers receive the most accurate information and choose the most suitable solution for their needs, we recommend directly consulting with our sales team at ql@qlbamboo.com. The sales team possesses detailed information about all products and can provide specific MOQ standards, guiding customers on how to select the order quantity that best meets their needs. And the sales team can help customers understand how different order quantities affect pricing, production, and delivery times, enabling them to make more informed decisions. This personalized and professional customer service ensures that each customer can enjoy efficient and cost-effective order processing while fulfilling their customization needs. Through this approach, the company not only meets the individualized demands of customers but also maintains high efficiency in production and operations.